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How a Short-Term Memory Folder Can Help Your Workflow

Listener Daniel Hannum has a complicated life. He writes:"I want to scan my inbox, make to-do's, and then delete or archive my email. But there is follow up needed. If I add the to-do to investigate a...

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How to Complain and Get What You Want

For the past couple of years, I’ve been in a partnership with Hewlett-Packard. I provide articles to them and they deliver the content to customers through their printers.I have no control over the...

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How to Send Clearer Emails

Email seems like a very efficient way to communicate because for some reason your brain gets little spikes of happy-juice when writing and sending an email.But for most people, typing is much slower...

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Unsubscribe from Everything to Take Charge of Your Inbox

Are you feeling overloaded? Like there aren't enough hours in the day?Me, too. And there aren't.There are supposed to be 38 hours in the day. Unfortunately, "supposed to be" and "are" are two different...

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Why Do I Get Spam Email?

If you have an email address, you’ve received spam. This is just a fact of life.  Any time you open up your inbox, more than likely some of the messages you receive are going to be junk. The real...

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Easy Tip for Email Meeting Scheduling

Scheduling used to be easy and fun. You'd call a colleague and say, "Are you free Wednesday at 1 pm?" They would respond, "No." You'd say "Are you sure? How about a three-martini lunch?" They'd say,...

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How to Avoid Spam and Junk Email

Last week I talked about exactly how spammers get your email address and why they keep sending you those emails about ransoming the Nigerian prince. If you haven’t already listened to that episode, I...

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How to Email Professors in College

They say college is the best time of your life, and unless you got kicked out, the saying is most likely true. Well, unless reason you were “shown the door” was because you loved it a bit too much....

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3 Tips for Mastering Email at Work

Today’s workplace is a business-by-email world. To succeed here, mastering the email monster is key. But before you even approach your business inbox, it’s vital that you know your organization’s...

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10 Surprising Ways the Internet Can Help Parents

I’ve been a mom for over two decades now, and looking back to 1993 when I held my first newborn in my arms (my heart still beats fast just remembering that moment!), I can’t believe how much has...

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How to Gently Tell Off Anyone Asking You to Work For Free

I’m so popular! A few weeks ago, I got a call from a woman proudly representing a $6 billion company. She mentioned that twice. Let’s call her “Jaime Sommers.” They had a CEO conference and wanted me...

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Is It OK to Be a Jerk When You're Right?

First, let me say that jerks suck. You should never go out of your way to be a jerk, however, sometimes when you are in the right, and you’re dealing with a scammer, you may be perceived as a jerk....

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How to Choose a Communication Platform and Protocol

Everyone loves drama! We go to the theater. We watch Ministers beat each other bloody in “Fight Church,” the real-life documentary of churches that have a mixed-martial arts practice. And of course, we...

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The Latest Tips for Streamlining Your Email

Email has become the dominant form of communication, and we’re all overwhelmed by it. And as email has evolved, our tools and behaviors around email have changed. The tips that can best help us manage...

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3 Secret Ways Markdown Improves Productivity

These days, most of our writing life is now online. Because you listened to my previous episode on using Markdown, you obviously use Markdown so you can keep your writing flow while still creating...

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Clik here to view.

How a Short-Term Memory Folder Can Help Your Workflow

Listener Daniel Hannum has a complicated life. He writes:"I want to scan my inbox, make to-do's, and then delete or archive my email. But there is follow up needed. If I add the to-do to investigate a...

View Article

Image may be NSFW.
Clik here to view.

How to Complain and Get What You Want

For the past couple of years, I’ve been in a partnership with Hewlett-Packard. I provide articles to them and they deliver the content to customers through their printers.I have no control over the...

View Article


Image may be NSFW.
Clik here to view.

How to Send Clearer Emails

Email seems like a very efficient way to communicate because for some reason your brain gets little spikes of happy-juice when writing and sending an email.But for most people, typing is much slower...

View Article

Image may be NSFW.
Clik here to view.

Unsubscribe from Everything to Take Charge of Your Inbox

Are you feeling overloaded? Like there aren't enough hours in the day?Me, too. And there aren't.There are supposed to be 38 hours in the day. Unfortunately, "supposed to be" and "are" are two different...

View Article

Image may be NSFW.
Clik here to view.

Why Do I Get Spam Email?

If you have an email address, you’ve received spam. This is just a fact of life.  Any time you open up your inbox, more than likely some of the messages you receive are going to be junk. The real...

View Article
Browsing all 98 articles
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